The Attorney General investigates tenants' complaints about rental security deposits and advance fees. We help resolve complaints that a landlord has done any of the following:
- failed to return your security deposit when you move out
- charged more than one month's rent for your security deposit
- failed to place your security deposit in a trust account
- failed to pay interest on deposit, if required by law
- charged more than $20 for an application fee
Before submitting this complaint to our office, you must have tried to resolve the matter with your landlord.
Note that the Attorney General may
not become involved in some situations. The Attorney General will probably not be involved if your landlord refuses to return your security deposit for certain reasons – for instance, if they say you failed to pay rent or damaged the apartment. In these cases,
you must generally resolve your dispute in small claims court.Also note that you may be entitled to punitive damages because you paid more than one month's rent for a security deposit or advance fee. To seek punitive damages, you must make a claim in court.
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Please go to
our general form to submit a complaint involving a vacation rental.
