- Use this form only for complaints about price gouging. For all other consumer complaints, please use our Consumer Frauds Bureau Online Complaint Form.
- The OAG enforces New York's price gouging statute, section 396-r of the New York General Business Law, which prohibits unconscionably excessive pricing of essential goods and services during any abnormal disruption of the market, such as severe weather, power outages, strikes, or national or local emergencies. The statute applies to price gouging of vital consumer goods and services provided for personal, family or household use as well as price gouging of essential medical supplies and services, and any other essential goods and services used to promote the public’s health or welfare. The statute prohibits price gouging by all parties in the chain of distribution, including retailers, manufacturers, wholesalers, suppliers and distributors. Given the volume of complaints we receive during such disruptions, we may not be able to acknowledge receipt of your individual complaint.
- Complaints filed with the Office of the New York State Attorney General are subject to public disclosure. To learn how we safeguard your personal information, please read our Privacy Policy.
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We need your contact information if you are seeking assistance such as a refund or other relief. If you choose not to provide your contact information, we will not be able to contact you for more information or contact the subject of the complaint on your behalf. In either case, we may share your complaint with other state, local and federal agencies.
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